Consumers in the United States have had access to Apple’s iPad for under a week now, but this is long enough to see what types of issues the new iPad may have. With more than 300,000 American consumers who own the iPad, there are plenty enough to spot praiseworthy attributes, as well as common problems. The praiseworthy attributes outweigh the problems consumers are spotting with the iPad, but a significant number of consumers are reporting the same issue that keeps popping up with their iPad.
A number of news sources are reporting that consumers are dissatisfied with the iPad’s wi-fi connectivity. An article in Business Journal posted on April 5th went into some great detail about what consumers are saying about their new iPads. Prospective iPad consumers who have yet to purchase the new tablet computer should definitely read what was reported before purchasing the iPad. Doing so may help them to get a balanced view of it before sinking a significant sum of money into the tablet computer.
According to the Business Journal article, some consumers are so dissatisfied with the iPad’s wi-fi connectivity that they intend to return their new Apple product. They perhaps rightfully believe that for the cost of an iPad, they should be able to expect a strong connection. The weak connectivity is causing many consumers to have to repeatedly enter their passwords and reconnect in order to continue viewing the Web.
iPad owners are certain that the problem stems from the iPad itself, and not from the wi-fi connection because other devices have no problem connecting to the Web. People are reporting that their iPhone and their MacBook work fine, but that their iPad cannot get a signal. To say the least, some consumers are quite disappointed with this performance.
The Apple support site has been flooded with complaints and concerns about the wi-fi problem, and they have offered some suggestions to remedy the issue. Apple suggested that the Wi-Fi routers consumers are using may be the source of the problem, and that changing routers could resolve the issue. This may be a consolation to some consumers, but there are still those who did not foresee this extra effort just to get their new iPad working.
Of course another solution to the weak wi-fi connectivity for consumers who have yet to purchase an iPad is to wait for the release of the 3G iPad. The 3G iPad is scheduled for release later this month, and it may be able to sidestep the connectivity issues being reported altogether. The 3G iPad will not rely on wi-fi services, and will provide data services without a monthly contract. Of course, whether the 3G model will have issues of its own is yet to be seen.
Despite the common theme of wi-fi connectivity issues, the release of the iPad has thus far been an overwhelming success. The issues seem easy enough to resolve, and the vast majority of iPad consumers report extreme satisfaction with their new device.